Glow-worm Boiler Service in Alphington, Exeter: Cracked Burner Seal Found and Repaired
- Ben Blyth
- 4 hours ago
- 2 min read
We recently carried out a Glow-worm boiler service in Alphington, Exeter and identified a serious safety issue during inspection.
When the boiler was opened up and checked internally, we found that fumes were leaking from the burner area due to a cracked burner seal. This is exactly the type of fault that can go unnoticed without a proper annual boiler service.
The faulty burner seal was replaced, the repair was completed properly, and the boiler was then rechecked to confirm safe operation.

What we found during the boiler service
As part of the service, the boiler was stripped down and inspected thoroughly. During this process, it became clear that the cracked burner seal was allowing fumes to escape from the burner area into the boiler casing.
Although the boiler may still seem to be working in some situations, faults like this can affect safety and should be dealt with properly.

Why annual boiler servicing matters
Many boiler problems start as smaller faults that are not obvious to the homeowner. Annual servicing helps identify these issues early before they become more serious.
A professional boiler service helps with:
checking the boiler is operating safely
identifying worn or damaged internal components
checking combustion performance
reducing the risk of unexpected breakdowns
helping the boiler run efficiently and reliably

Boiler servicing in Alphington and Exeter
At Lombardi Heating, we carry out boiler servicing in Exeter and nearby areas including Alphington, St Thomas, Pinhoe, Heavitree and Topsham. We service all major boiler brands and focus on doing the job properly, with clear advice and thorough checks.
If your boiler is due its annual service, or you have noticed unusual smells, poor performance or reliability issues, it is worth getting it checked.

Book your annual boiler service here:
If your boiler has already developed a fault, you can also read more about our Boiler Repair Exeter service.



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